• Free shipping is applied automatically at checkout

Orders are usually processed within 1-2 business days. Estimated U.S. delivery time is 5-8 business days after shipment.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

If you need to change an order, please contact us as soon as possible with your order number. We cannot guarantee changes once an order has started processing.

• We offer a 30-day hassle-free return policy. You can request a return within 30 days after receiving your order.
• To be eligible for a return, the item must be unused, unopened, and in its original packaging. Products must be in a condition suitable for resale.
• Please note that return and exchange shipping costs are the responsibility of the customer.
  

Please email us at collab@uprimeglobal.com within 7 days of delivery. Include your order number, photos of the damaged product, and photos of the package.