Terms of service

Terms of Service

Last Updated: June 16, 2026

OVERVIEW

Welcome to Tea Pet Uprime Home.

These Terms of Service ("Terms") describe the rules and conditions that apply when you access or use our website, purchase our products, or interact with our services.

Throughout this website, the terms "we," "us," and "our" refer to Tea Pet Uprime Home.

Tea Pet Uprime Home operates this online store and website, including all related content, product information, features, tools, and services (collectively, the "Services") to provide customers with a unique shopping experience featuring traditional-inspired tea pet collectibles and decorative resin creations.

Our website is hosted by Shopify, which provides the technology platform that enables us to offer our Services.

By visiting our website, placing an order, or using any part of our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not access or use our website.

SECTION 1 - CUSTOMER ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are legally permitted to enter into an agreement in your place of residence.

If you are under the legal age of majority, you may only use our Services with the involvement and permission of a parent or legal guardian.

When placing an order or creating an account, you agree to provide accurate, complete, and current information, including your name, email address, payment details, and shipping information.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account.

You agree not to sell, transfer, share, or provide unauthorized access to your account.

We reserve the right to restrict or terminate accounts involved in fraudulent activities, unauthorized transactions, abuse of our Services, or violations of these Terms.

SECTION 2 - OUR PRODUCTS

Tea Pet Uprime Home specializes in decorative tea pet collectibles inspired by traditional Chinese tea culture.

Our products are primarily made from resin materials and may feature unique designs, handcrafted details, and special color-changing effects activated by exposure to warm or hot water.

Because many of our products involve artistic design and handmade-style craftsmanship:

  • Slight variations in color, texture, shape, or finishing details may occur between individual pieces.
  • Product images may appear slightly different depending on your screen settings, lighting conditions, and device display.
  • The color-changing effect may vary depending on water temperature, lighting, and usage conditions.

These natural variations are part of the uniqueness of each decorative piece and are not considered defects.

Our tea pets are designed as decorative collectibles and tea table ornaments. They are not intended to be used as food containers, drinking vessels, children's toys, or products requiring food-contact safety certification.

We make every effort to ensure product descriptions, images, and specifications are accurate. However, we reserve the right to update product information, modify designs, or discontinue products when necessary.

SECTION 3 - ORDERS AND PURCHASES

When you place an order through our website, you are submitting a request to purchase products from Tea Pet Uprime Home.

An order confirmation email does not automatically guarantee acceptance of your order. Your order becomes accepted after payment verification and order processing.

We reserve the right to refuse or cancel orders in situations including but not limited to:

  • Incorrect pricing or product information
  • Product availability issues
  • Suspected fraudulent transactions
  • Unauthorized payment activity
  • Violation of these Terms

If we cancel or modify an order, we will attempt to notify you using the contact information provided during checkout.

All purchases are subject to our Return & Refund Policy.

Products purchased from Tea Pet Uprime Home are intended for personal use and are not authorized for unauthorized resale unless approved by us.

SECTION 4 - PRICING AND PAYMENT

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices, promotions, discounts, and product availability may change at any time without prior notice.

The final price charged will be the price displayed at checkout before payment confirmation.

Customers are responsible for providing accurate payment and billing information.

By completing a purchase, you confirm that:

  • The payment information provided belongs to you or you have authorization to use it.
  • All purchase information provided is accurate.
  • You authorize Tea Pet Uprime Home to process your payment.

SECTION 5 - SHIPPING AND DELIVERY

Shipping information, estimated delivery times, and related details are provided in our Shipping Policy.

Delivery dates are estimates and may be affected by factors outside our control, including:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Transportation interruptions

Once an order has been handed over to the shipping carrier, tracking information and shipment status will be managed according to carrier procedures.

Customers are responsible for providing accurate delivery information during checkout.

SECTION 6 - PRODUCT CARE AND USAGE

To maintain the quality and appearance of your Tea Pet collectible, we recommend:

  • Avoiding extreme temperatures or prolonged direct sunlight.
  • Cleaning gently with soft materials when needed.
  • Handling decorative pieces carefully to avoid scratches, cracks, or damage.

For products with color-changing effects, repeated exposure to hot water may gradually affect the appearance depending on usage conditions and product care.

SECTION 7 - INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to:

  • Brand names
  • Logos
  • Product designs
  • Images
  • Graphics
  • Written content
  • Videos
  • Website layouts

is owned by Tea Pet Uprime Home or its authorized partners and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

Our website may include links, applications, payment services, or tools provided by third parties.

We do not control or guarantee the accuracy, availability, security, or privacy practices of third-party services.

Your use of third-party services is subject to their own terms and policies.

SECTION 9 - SHOPIFY PLATFORM

Tea Pet Uprime Home uses Shopify as the platform supporting our online store.

However, all purchases made through this website are transactions directly between customers and Tea Pet Uprime Home.

Shopify is not responsible for product quality, fulfillment, customer service, refunds, or any disputes arising from purchases made through our store.

SECTION 10 - CUSTOMER REVIEWS AND FEEDBACK

If you submit reviews, comments, photos, suggestions, or other content ("Feedback"), you grant Tea Pet Uprime Home permission to use such content for improving our services and showcasing customer experiences.

You confirm that:

  • You own the content you submit.
  • Your submission does not violate any third-party rights.
  • Your feedback is truthful and does not contain unlawful or harmful material.

We reserve the right to remove content that violates these Terms or applicable laws.

SECTION 11 - ERRORS AND UPDATES

Although we strive to provide accurate information, occasional errors may occur regarding:

  • Product descriptions
  • Pricing
  • Availability
  • Promotions
  • Shipping information

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

SECTION 12 - PROHIBITED ACTIVITIES

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt fraudulent purchases or payment activities.
  • Copy or misuse our product images, descriptions, or designs.
  • Upload harmful code, viruses, or malicious content.
  • Interfere with website security or operation.
  • Collect customer information without authorization.
  • Use automated systems to scrape or extract website content without permission.

We may restrict access to users who violate these requirements.

SECTION 13 - DISCLAIMER

Tea Pet Uprime Home provides products and services based on the information available on our website.

While we make reasonable efforts to ensure accuracy, we do not guarantee that every product detail, image, or description will be completely identical due to differences in manufacturing, photography, and display settings.

Our products should be used according to their intended decorative purpose.

SECTION 14 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Tea Pet Uprime Home shall not be responsible for indirect, incidental, or consequential damages resulting from misuse of products, unauthorized use of the website, or circumstances beyond our reasonable control.

Our liability related to any purchase shall not exceed the amount paid for the applicable order.

SECTION 15 - INDEMNIFICATION

You agree to protect and hold harmless Tea Pet Uprime Home, its partners, employees, and service providers from claims or damages resulting from:

  • Your violation of these Terms.
  • Your misuse of our Services.
  • Your violation of applicable laws or third-party rights.

SECTION 16 - GOVERNING LAW

These Terms shall be governed and interpreted according to applicable laws in the jurisdiction where Tea Pet Uprime Home operates, without regard to conflict of law principles.

SECTION 17 - CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes in our business practices, services, or legal requirements.

The latest version will always be available on this page with the updated date.

Your continued use of our website after changes are posted means you accept the updated Terms.

SECTION 18 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Business Name: Tea Pet Uprime Home
Email: collab@uprimeglobal.com